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Terms & Conditions

SESSIONS FEES

Session fees cover the time and talent of the photographer, and these do not include any images. Session fees are a non-refundable retainer to secure your booking—the money deducts from your choice of package. If you or your children are sick, please give 24 hours' notice to reschedule your session. If the Client is a no-show, I will charge a rebooking fee if 24 hours' notice is not given. The Client may cancel a session at any time but shall forfeit any monies paid.

PRICE OF PRODUCTS

Please make sure you have viewed the price list when you book a session. I presume that every Client has read the price list from the website. Packages start at £249, and all packages include the session fee, digital files and mentioned number of prints. All of our products are printed on the highest quality professional paper. If you don`t want to purchase a package but want to place an order for products, the minimum amount is £249.

PROOFS, ORDER AND PAYMENT

You can select your favourite images after the session, or about one week after your photo shoot, we invite you back to view your final gallery of approximately 15-20 fully edited images. At that point, you can decide which package you may want to purchase. Full payment is due at the time of order. You can make the payment by card or cash. Once full payment is received, I will order the prints: they can take 2-3 weeks to be delivered, longer for wall art pieces. I am not obligated to provide the Client with more images than presented. The Client is responsible for attending a view and order session within two weeks of the pictures being ready for viewing; otherwise, they will have to pay an additional 25% of the chosen package. All orders are final and cannot be changed or refunded for any reason.

  •  Additional edits will be made at a cost to cover the time involved in the process.

  • The orders are placed to the Client’s specification (i.e. image number, print size, frame style). The Client does not have the right to a cooling-off period. By placing an order, you are committing to buy the ordered products.

EXTREME CASES

I will not be liable to the Client for any failure, in whole or in part, to fulfil my obligations where the failure arises as a result of an event or circumstances beyond my control, which may include: equipment failure, inclement weather, illness or injury. Special requests are not binding instructions, although I will make every effort to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Alina Toma, liability shall be limited to a full refund of all monies paid.


Children change their moods very fast, and sometimes it may not be possible to capture all the pictures requested or images to the Client’s full expectations. In the event of uncooperative children at a session, the photographer can not be held responsible and can postpone the photoshoot to another day. The Client is responsible for all children at all sessions.

COPYRIGHT & REPRODUCTION

Alina Ciobanu Photography reserves the right to use any photograph in any form, including the use in advertising, reproduction, and copyright. All images are copyrighted by Alina Ciobanu Photography, even those you purchase. Copying, scanning or reproducing images is strictly prohibited. Print-screening images from this website are also against the law. All offenders will be prosecuted accordingly. Prices are subject to change without notice and are non-negotiable. Prices are guaranteed for 30 days after your session. Due to the custom nature of photographic products, no refunds will be issued. By hiring Alina Ciobanu Photography, you agree to these terms.

RECEIPT OF PRODUCTS

 

I will check all products before giving them to clients. If there are problems, you have to notify in writing within seven days of receipt.

RETURNS POLICY

Incorrectly supplied items and items of poor quality can be returned and replaced at no extra charge to the Client. However, I will not accept returns for incorrectly ordered items or items ordered in error by the Client.

IMAGES

I will keep all non-purchased images. So you can come back anytime and purchase more if you want. 

Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in-studio or on location.



Privacy Policy
To complete the contract, the invoice and the product orders, I need to know your name, phone number, delivery and billing address, payment details and email address.

The webserver I have automatically collects information about what browser you use and your IP address. 

You might receive a cookie from the website server when you visit my website. It is a piece of information that tracks your use of the site.

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